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Discussion (Discuss both views) Work and employment Task 2

Some organisations believe that their employees should dress smartly. Others value quality of work above appearance. Discuss both views and give your own opinion.

A full IELTS Writing Task 2 answer to this question, with a paragraph plan and what this question type is asking you to do.

The question

You should spend about 40 minutes on this task.

Some organisations believe that their employees should dress smartly. Others value quality of work above appearance. Discuss both views and give your own opinion.

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Write at least 250 words.

How to read this question

You are given two opposing views and asked to discuss both before giving your own. The single most common Band 6 cause here is discussing both sides but never stating your own opinion, or stating it only in the conclusion.

Paragraph plan

Introduction — Paraphrase both views, then state your opinion clearly.

Body 1 — Explain the first view with a developed reason and example.

Body 2 — Explain the second view with a developed reason and example.

Body 3 — Balanced opinion — both views may be valid depending on the industry or context.

Conclusion — Summarise both views and restate your opinion.

Model answer

Model answer

411 words

Workplace dress standards remain a point of debate among organisations worldwide. Some employers insist on formal or smart attire, arguing that appearance shapes the company's image, while others place greater value on the quality and results of their employees' work. In my view, although a professional appearance has its place, the skills and output of an employee ultimately matter more.

Those who support smart dress codes argue that appearance directly affects how a company is perceived by clients and partners. When employees present themselves neatly and uniformly, it signals professionalism, reliability, and respect for the workplace. This is particularly relevant in client-facing industries such as banking, law, or hospitality, where the first impression a customer receives often determines whether they choose to do business with that organisation. Furthermore, a clearly defined dress code can reduce social distinctions among staff by eliminating visible differences in personal wealth or style, which may contribute to a more focused and disciplined working environment.

On the other hand, many organisations, particularly those in technology and creative industries, prioritise results over presentation. A software engineer's ability to write efficient code or a designer's capacity to solve visual problems has no connection to whether they wear a suit or casual clothing. In fact, imposing strict dress requirements in such environments can feel restrictive and may reduce employee morale and creativity. Companies like Google and many leading technology firms have long recognised this, adopting flexible dress policies precisely because they understand that innovation comes from talent and thinking, not from appearance.

In my opinion, the appropriate approach depends largely on the nature of the industry and the specific role. For customer-facing positions in formal sectors, maintaining a professional appearance is genuinely important and should be encouraged. However, for roles where results are measurable and client contact is minimal, such as research, software development, or content creation, placing excessive emphasis on dress is unnecessary. In these contexts, an organisation's energy is better invested in attracting skilled individuals and supporting high-quality output rather than enforcing appearance rules that have little bearing on performance.

In conclusion, while a smart appearance can enhance a company's professional image and contribute to a disciplined atmosphere in certain sectors, it should not be treated as a universal measure of an employee's value. Ultimately, the quality of an individual's work, knowledge, and skills should be the primary standard by which they are judged, with dress expectations adjusted sensibly according to the demands of each industry and role.

Model answers written and reviewed by The English All-in-One IELTS team. They are teaching models showing what each band looks like, not real candidate scripts.

This is a discussion (discuss both views) question. The model answer above shows you what a strong answer looks like when it is finished. What it cannot show you is how to get there from a blank page in forty minutes.

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