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Discussion (Discuss both views) Technology Task 2

Some people think that technology makes people less social, while others believe it helps people communicate better. Discuss both views and give your opinion.

A full IELTS Writing Task 2 answer to this question, with a paragraph plan and what this question type is asking you to do.

The question

You should spend about 40 minutes on this task.

Some people think that technology makes people less social, while others believe it helps people communicate better. Discuss both views and give your opinion.

Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Write at least 250 words.

How to read this question

You are given two opposing views and asked to discuss both before giving your own. The single most common Band 6 cause here is discussing both sides but never stating your own opinion, or stating it only in the conclusion.

Paragraph plan

Introduction — Paraphrase the topic, present both views, and state position

Body 1 — First view - technology makes people less social

Body 2 — Second view - technology helps communication

Body 3 — Personal opinion with balanced perspective

Conclusion — Summarise both views and restate opinion

Model answer

Model answer

331 words

The impact of technology on human social interaction has become a contentious issue in modern society. While some argue that digital devices and platforms reduce face-to-face socialising, others contend that technology enhances our ability to connect with others. I believe that technology, when used appropriately, significantly improves communication despite some potential drawbacks.

Critics of technology argue that digital communication tools create barriers to meaningful social interaction. They claim that excessive screen time, particularly on smartphones and social media platforms, reduces the quality of face-to-face conversations. Many young people, for instance, struggle with direct eye contact and reading non-verbal cues because they are accustomed to communicating through text messages and emojis. Furthermore, family dinners and social gatherings are often disrupted by individuals constantly checking their devices, leading to superficial relationships and weakened social bonds.

Conversely, proponents argue that technology has revolutionised communication by breaking down geographical and temporal barriers. Video calling platforms like Zoom and WhatsApp enable instant connection with family members, colleagues, and friends across the globe at minimal cost. This is particularly valuable for international students, expatriate workers, and military personnel who can maintain close relationships despite physical distance. Additionally, social networking sites help introverted individuals express themselves more comfortably and allow people to find communities based on shared interests, creating opportunities for meaningful connections that might not occur offline.

In my opinion, technology enhances rather than hinders communication when used judiciously. The key lies in achieving balance between digital and face-to-face interaction. While excessive reliance on technology can indeed impair social skills, the benefits of instant global connectivity, accessibility for disabled individuals, and the ability to maintain long-distance relationships far outweigh the drawbacks. The issue is not technology itself but rather how people choose to integrate it into their social lives.

In conclusion, although technology can potentially reduce face-to-face socialising when misused, it fundamentally improves human communication by providing unprecedented connectivity and convenience. The challenge lies in using these tools mindfully to complement rather than replace traditional social interaction.

Model answers written and reviewed by The English All-in-One IELTS team. They are teaching models showing what each band looks like, not real candidate scripts.

This is a discussion (discuss both views) question. The model answer above shows you what a strong answer looks like when it is finished. What it cannot show you is how to get there from a blank page in forty minutes.

That is what our Writing Study Library is for: the structure we teach for this exact question type, the paragraph pattern that goes with it, and the sentence openers for each stage — so the essay is planned before you start writing rather than assembled as you go.

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